Terms and Conditions

Right to Cancel

You can cancel and withdraw from your order within 7 days of receiving your goods. No reason is necessary for the withdrawal, which must be given in writing (an email is sufficient). Prior to returning the goods (at your risk) you must contact us. All returned goods must be in their original undamaged packaging and unused. Returns must include details of the original purchase. You are liable for the cost of returning the items to us and any subsequent re-shipping costs associated with the order.

This right will have been fulfilled if you return the goods before the expiry of this period to:

Better Mobility, 11 Station Road, Clevedon, North Somerset, BS21 6NH

Or call us on 01275 342977

Please note that the telesales law forbids the return of certain goods.

Guarantee Information

The guarantee is given in accordance with legal requirements. Any additional guarantee statements are contained in the product descriptions. Your Statutory Rights are not affected. Better Mobility acknowledges all Trademarks and Logos.

Delivery Charges

All orders that exceed 10 Kilograms will be charged £20 for UK delivery. All orders under 10 Kilograms will be charged at £6.25 as standard.